Most Common Web Hosting FAQs

Web hosting FAQs
Web hosting FAQs

Web hosting can be a bit confusing!. Some web hosting packages, features, & definitions can be too technical. However, for clarity, you can view our top Web Hosting FAQs:

Web Hosting FAQS

Which Type of Hosting plan should I Choose: Shared, VPS or Dedicated?

For Beginners 🙂and most simple websites, shared hosting is the first initial option.

When your website starts growing in traffic (more than 5k+ visits per day) and requirements, then look to upgrade to premium CLOUD/VPS 🚀hosting plans. VPS/Cloud types are suitable for medium sized websites/businesses that require additional performance/resources. ⚡

The Dedicated 🖥 server option should only be used Large commercial websites.

How to transfer my website to a new Web Host?

Changing to a new web host may sound like a difficult process, however, it can be pain-free if you follow the recommended steps below:

1. First, look for a new web host that offers a FREE website transfer

Certain top tier web host providers have dedicated teams that will assist with your transfer for FREE.

2.We recommend keeping your existing web hosting account active

It is recommended that you keep your existing web hosting account active until you have fully completed the transfer steps

3. Keep a backup of your Website files locally and then transfer to new web host

Download all your website files, databases & images.

4. Change your nameservers or DNS records to point to your new web hosting server.

At your old host, change the nameservers to your new web hosting. Obtain the details from your web hosts. Wait for 24-48 hours before the changes are active.

5. When the website is active on the new web host, then remove the website from the old web hosting account.

What are the Frequent Web Hosting Mistakes?

1. Jumping for the cheap price tactic🤑

Most web hosting companies offer big discounts (up to 60% OFF) for new customers. For example, certain packages are advertised as $0.99/mo for 1 year and then jump to a high renewal price.

Solution: Check the renewal price before signing up to a web hosting package

2. Signing up to a Web Host that can’t handle your future Hosting demands 📈

Most users will start with a basic shared hosting plan. As your website hosting demands increase, some web host companies will not be able to handle the extra traffic, web space & technologies.

Solution: Ensure your web hosting provider can scale with your potential future growth. Make sure your web host provider offers VPS, Cloud and Dedicated options.

3. Putting all your website assets in one host 😕

If you are managing several websites assets on one web host, you are at risk of major failure. When your web host suffers issues, all your websites could be offline.

Solution: Spread your different websites at different quality web hosting providers.

4. Depending on the web host backups 💾

Most top tier web hosting providers will include some backup service for your account. Yet, some web host will not include the latest version or charge to restore.

Solution: Even though your web host keeps backups of your website. Always keep your own backups.

5. Trusting your web host to upgrade to the latest software 🏧

Latest hosting technology is meant to improve your website security & performance. The Web host provider should upgrade to the latest technology upgrades in the market. E.g PHP 7 from 5.5

Solution: Check with your web hosting provider what versions they are running.

6.  Not Reading Hosting Reviews before

As with lots of products & services, we all go ahead and purchase without research thoroughly. With web hosting companies we tend to go for the big brands or which ever is listed on the first page of google.

As you are likely to keep your web host for many years, we at recommend that you spend some time researching the reviews and feedback of your web hosting shortlist.

Solution: Before signing up, make you read expert and customer reviews on the web host. is a good place to start 😀

What is web hosting uptime?

Uptime is the time that your website is online & active. Uptime is a very important factor for your website. The better uptime you receive from your web host, then the less lost sales, traffic & SEO ranking etc.

100% uptime = Website was not down at all.
99.9% uptime = Website was down for around 45 minutes

You should only join a web host with at least 99+% uptime.

PS. Be wary of a web hosting company offers 100% uptime. It likely only a sales technique and in reality, they can rarely deliver!


Should I choose the cheapest web hosting company?

In our opinion – NO.
Our editors do not believe that you should go for the cheapest web hosting package. Our experience and testing shows ‘you get what you pay for!’

With the cheapest and lower tier web hosting companies do not have the budgets to spend on top quality technology, equipment & support staff. Therefore, we recommend spending more for your web hosting. We recommend choosing a web host from our top tier selection.



What Support do Web Hosting companies offer?

Top Tier web hosting companies offer 365 days, 24 hours, 7 days’ support. Look for companies with all supported methods like:

  • 24-hour Phone
  • Quick response to Email
  • Online Support Portal
  • In-depth Knowledgebase
  • Instant Live Chat

What is Shared Hosting?

Shared hosting is a type of plan where your website will share one web server with lots of other websites. It’s one physical server and its resources (CPU, Memory, Bandwidth) is shared among many different users. As you share the server, web hosting companies can offer you a very cheap plan 💲.

Shared hosting is the cheapest and the most popular type of web hosting.

A shared hosting package is great for small website for bloggers & business.

See the Shared hosting 👍Pros and 👎 Cons:

shared hosting pros and cons
shared hosting pros and cons

What is VPS Hosting?

  • Virtual Private Servers (VPS) provide web hosting shared through multiple different servers. Similar to sharing resources with other websites on shared hosting plan. The key difference is that you share resources over multiple different servers instead just the one. Typically this means better performance and speed vs shared hosting.

What is Dedicated Hosting?

Dedicated Hosting provides you whole server dedicated to your website. Allows for faster performance & control, as you have all the server’s resources entirely, without sharing with users.

We recommend Dedicated Hosting for Large Business & e-Commerce

dedicated web hosting

Dedicated Hosting PROS:

  • More Speed and Performance vs Shard Hosting & VPS/Cloud Hosting
  • Ability to manage large amounts of traffic
  • Ability to control your own server
  • Add custom customisation – install any operating system and software
  • Premium Support
  • Full root access

Dedicated Hosting CONS:

  • More expensive vs Shared Hosting/VPS Hosting
  • Requires Skilled Administrator – You need to manage your upgrades & security

Which Web hosting companies do we consider TOP TIER?

The conditions sets to be a TOP TIER Web Host are:

  • Must be in business for more than 5 Years
  • Must be managing more than 500,000 customers/domains
  • Must offer 24/7/365 Support
  • Must offer enterprise level security
  • Must be the Parent host, not a reseller.
  • Must offer at least 99% uptime

Linux vs Windows hosting?

Confused about the two most popular web hosting operating systems? Linux vs Windows Web Hosting.

linux vs windows hosting
Linux vs windows web hosting

Most web hosting providers offer 2 types of web hosting: Linux & Windows hosting. Windows and Linux operating platforms are very similar in function.

We at recommend the Linux web hosting packages. Most web hosting servers run on Linux server (around 70%).

If your website requires Microsoft products like MS Access, Microsoft SQL Server or VBScript or ASP scripts then go with Microsoft servers. In general, Windows hosting plans costs more than Linux. Linux supports popular web hosting technologies like PHP, Perl, mySQL, PostgreSQL and CGI Scripts.

PS – If you use Windows on your home PC does not mean that you need to host on a Windows hosting server. Windows for your home computer is completely different from a Windows server.

How long does it take to set up a web hosting account?

Most web hosting companies offer instant account setup. It takes between 5 to 10 minutes to signup/setup your web hosting package.

What level of knowledge do I need to use web hosting?

Not Much tbh 🙂  If you are able to use a windows PC, then you should be able to use the simple user-friendly web hosting plans.  Shared Hosting package includes simple control panels (similar to windows PC) to manage your domains and web hosting. If you require any extra help, then please reach out to your web hosting support team.

What is Web Hosting?

Web Hosting is a service that allows end users to host a website onto the Internet. Web hosting services work by storing your website files on web servers connected to the internet.

Web Hosting is a space for your website to be active for 24/7/365 days a year. – In general, Web hosting companies offer 99% uptime for your users.

Web hosting is a subscription service. You will have to pay a subscription to a web hosting company.

When you sign up to a web host, your domain name (e.g. will be assigned to one of their web servers.

A Web hosting company will host many websites on their servers

When a user types in your web address (Domain name –, the Internet connects to the web server holding your website files and then transfers your website information back to their computer.

Web Hosting Features FAQs

What are the Free Analytics Tools?

The Free Analytics Tools will provide you website statistics like user visitors, locations & referrals.
Most web hosting providers offer some free analytics tools as part of your control panel.

What are the Free Advertising Credits?

Many web hosting for new customers Free Advertising Credits. The popular options are $100+ of Google, Microsoft Search credits. These credits can be used to get paid visitors to your website

How much Web Hosting Diskspace do I require?

Diskspace is the amount of diskspace allocated on your web hosting account. Similar to your PC diskspace, your web hosting diskspace will hold your website pages, images & video etc

How much diskspace you need is dependent on what type of files hosted on your site. Unless your website needs to hold massive amount of images & video your requirements should be covered under a standard shared hosting package. Appox 95% of websites use no more than 4GB of bandwidth a month.

If more is required, then look to upgrade to a VPS/Cloud package

How much Web Hosting Bandwidth do I require?

Bandwidth is the data transfer activity from your web hosting account. E.g. user visits, files transferred.

Most small to medium web site will be covered under most shared hosting bandwidth plans. Unless your website is transferring massive amount of images, video, you should be OK with under a standard shared hosting package. If more bandwidth is required, then go for a VPS/Cloud package with a large bandwidth allocation.

Most top tier web hosts offer unlimited bandwidth, and some place a limit on it.


What Freebies can I get my Web Hosting Package?

Web hosting is a highly competitive industry. Therefore, web hosts are fighting to provide various free products/services to new customers.

Look out for the following Free add-ons:

  • Free Ad credits. Free voucher to Google & Bing advertisement platform is common. Up to $500
  • Free Website builders (Most are free open source systems) – $0
  • Free Shopping cart systems (Most are free open source systems). $0
  • Free SSL (typically the first year only) – $50
  • Free Domains (typically the first year only) – $15
  • Free Website Transfer – up to $99

When should I think about upgrading my current web hosting plan?

  • Is your website loading slow?
  • Do you have constant downtime?
  • Are you running out of Web hosting bandwidth and diskspace?


What Security Features should I get with my Web Hosting Package?

1. 99.9% Uptime

2. SSL Certificate

3. Backup Service

Why “Unlimited Hosting” is Actually Limited!

There is 5 web hosting features that are usually marked with ‘unlimited’:

  • Webspace
  • Bandwidth
  • Emails accounts
  • Databases
  • Addon Websites per account

However, in reality, anything advertised as Unlimited is Actually Limited!. Check with your web hosting TOS (terms of service) and they will add limits to the unlimited offering.

For example:
Dreamhost Policy


Web Hosting Server Location?

Does it matter where in the world 🌍 my website is hosted at? Yes ✅

In general, the closer the web servers are to the website users, the quicker the pages will load. A faster website will mean:

  • Faster performance for your website users
  • Improved SEO
  • Hopefully more visitors, money, sign ups etc

Check with your Web host where your website will be hosted? e.g if your website users are mainly based in the US, then best practice is to ensure your web host has servers located in the US.

See an example of the choice from GoDaddy:

How can Web Hosting companies offer Unlimited Features?

Many web hosting companies advertise Unlimited Bandwidth and Diskspace. How is this possible? it is NOT Possible ⛔
In reality, there is are resources limit set in your web hosting contract. Check/ask with your web hosting.

Which is cheaper, Windows or Linux hosting?

Linux is a free open-source OS; therefore, web hosting companies are able to offer cheaper prices

If I have a Windows PC, should I get windows web hosting?

NO ⛔. Your web hosting account has no relation to your Home PC.

What is CDN?

CDN – Content delivery network. CDN is a service of distributed servers that serve optimised webpages to the end user, based on the geographic locations of the user. E.g The CDN will serve USA users web data from the USA CDN servers only.



What is cPanel?

cPanel is a control panel that is used by most web hosting companies.  cPanel provides a simple icon based interface and tools designed to simplify the process of hosting a website. cPanel is the most popular control panel system used in the web hosting market.

cPanel provides users with an easy to use interface. (see screenshot). cPanel makes it easy to manage web hosting actions like:

  • Install one click applications like WordPress
  • Add/view/delete domains names, emails, & Ftp accounts
  • Transfer files
  • Check website statistics like visitors
what is cpanel web hosting
cPanel Screenshot

What is a Website Builder?

Website Builder is an online website creation platform without manual code editing. Top Tier web hosting companies offer a complex website builder like BOLDGRID.

What Is HTTP/2?

Hyper Text Transfer Protocol (HTTP). HTTP/2 is a major update to the standard HTTP. Tests have shown that HTTP/2 is able to deliver files faster compared to HTTP. Look for web hosts with HTTP/2

WordPress Hosting FAQs

What are the Minimal Requirements for WordPress Web Hosting?

According to, your web host should have:

  • Apache server
  • MySQL 5.0 or higher
  • PHP 5.2.4 or higher

Which Web Hosts are recommended by

Bluehost, Siteground & Dreamhost recommended webhosts recommended web hosts

How much does WordPress hosting cost?

In general, wordpress hosting is more expensive than shared hosting. Packages range from $20+/m.

Why WordPress hosted?

1. The web hosting package is optimised for WordPress only. Improve speed, security, and management for WordPress.
2. Most wordpress hosted companies offer dedicated wordpress support.
3. Automated backups and updates for WordPress

What is Managed WordPress hosting?

Managed WordPress hosting is a generic term to describe web hosting packages which are focused on WordPress ONLY.

What is WordPress Hosting?

WordPress hosting is any hosting that supports WordPress CMS system

For more FAQs, please view our FAQs for Web Hosting companies:

More Web Hosting Tools


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